MVU Customer Care Center

The MVU Customer Care Center can answer questions about accessing courses, taking tests, credits and more. Do you have a question about the Michigan Virtual School, the Professional Learning Portal or any of our other programs? We can help with that too. Contact us by telephone or email for service about any of your customer needs.

Did you know?
MVU’s new Knowledge Base offers an extensive help section, including step-by-step instructions for most processes. You can access the knowledge base anytime.

MVU Knowledge Base »

Customer Care Center Hours
We’re available to assist you Monday through Friday from 7:30 a.m. to 5:30 p.m. After hours, customers may leave a voicemail, create a web form ticket or email customer care. The MVU Care Team will respond as early as possible on the next business day.

Customer Care Center Toll-free

Customer Care Center

Contact us!

Michigan Virtual University
3101 Technology Blvd., Suite G
Lansing, MI 48910-8546
Directions to MVU »

MVU Staff Phone Directory
Staff directory »

General Phone Contacts
MVU Main 517.336.7733
Toll-free 888.532.5806

Fax Numbers
All programs 517.336.7787
Enrollment Services 877.396.1789

General Email Contacts
for the Professional Learning Portal for Michigan Virtual Learning Research Institute

Have a question? Want to learn more? Get in touch!